Our client service officers will be able to support you to find the location or service best suited to your needs. Alternatively, view our locations to contact a specific office or Family Relationship Centre.
24/7 Emergency Numbers
Need urgent help? Relationships Australia SA is not a crisis support service, but there’s a range of organisations that can help you.
We have centres and outreach locations throughout metro, regional and rural South Australia.
Feedback + Complaints
We take all complaints seriously and regard mistakes as an opportunity to learn and thereby improve our services and service systems. If you are concerned about the management of your personal information, you have the right to submit a formal complaint.
For Registered Training Organisation (RTO) enquiries and enrolments call The Australian Institute of Social Relations on (08) 8245 8100 or visit the website for more information. RTO Code: 102358.
Our Commitment to Your Needs
Our commitment to service quality involves implementing evidence-based programs and continually evaluating the results we achieve. Together with professional training and our extensive practical experience, we identify areas of possible improvement and ensure our services are responsive to the needs of clients and the community.
Our Information Management and Data team ensure that services are regularly evaluated and this is built into our work to ensure that:
Our service evaluation is based on Mark Friedman’s Results-Based Accountability framework and measures:
The results we obtain helps us to refine our service delivery, ensuring that each of our programs meets their objectives and the needs of people.
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Supporting Relationships Around Australia
Relationships Australia is a national organisation with offices and centres around Australia. If you need to get in touch with Relationships Australia in a different state, you can find their details via the link below.
No – we take the privacy and security of all our bookings very seriously and so we’re unable to discuss, change or cancel appointments that aren’t made by you. We can only discuss or change booking details with the person who has made the booking.
Yes – all of our Counselling services are available online, as well as many of our Group Workshops, Family Dispute Resolution (FDR) and mediation sessions.
To cancel your session, please call us or send us an email with more than two full business days’ notice. No cancellation fee will apply in this case, and this will also allow us to open the session to someone else on the waiting list. If we are notified less than 48 hours before your appointment, 50% of the total session fee will be charged. If you don’t show up to your appointment, 100% of your session fee will be charged.
Yes – Relationship Australia SA is committed to providing a supportive and welcoming environment for members of the LGBTIQA+ communities.
Our intention is to continue to create and deliver services to meet the needs of people of diverse sexual orientation and gender identity to support and improve their health and wellbeing.
We are dedicated to fostering a safe and inclusive workplace that is free for bullying and discrimination, and one that understands, values and welcomes sexual and gender diversity.
We’re continually working to be as inclusive as possible. We’re proud members of Pride in Health and Wellbeing, LGBTIQA+ Health Australia, Diversity Council of Australia and ACON’s Welcome Here initiative, and we draw on their experience and expertise.