Intercountry Adoptee and Family Support Service (ICAFSS)

The Intercountry Adoptee and Family Support Service (ICAFSS) is a free, national service that provides post-adoption support to young adoptees, adult adoptees and adoptive parents.

Relationships Australia will begin providing this service from 1 July 2021.

ICAFSS provides information and referral support to prospective adoptive parents before and during the intercountry adoption process and post-adoption support to families formed by expatriate adoptions.

The service provides counselling, information and support to help your family deal with the complexities and unique challenges that intercountry adoption may bring during a lifetime.

The service is delivered nationwide through the Relationships Australia network.

Service Information

We are open from 9 am to 5 pm with flexibility for early and evening appointments.

Call: (08) 8245 8100



South Australia
Metro locations

Adelaide, Elizabeth, Hindmarsh, Marion, Port Adelaide, Salisbury. 

Regional/Remote locations

Aldinga, Barmera, Berri, Ceduna, Clare, Gawler, Goolwa, Kingscote, Loxton, Mt Barker, Mt Gambier, Murray Bridge, Nuriootpa, Port Augusta, Port Lincoln, Port Pirie, Renmark, Victor Harbor, Waikerie, Whyalla, Yorke Peninsula.

Australian Capital Territory

Metro location


Regional/Remote locations 

Albury, Ardlethan, Ariah Pk, Ashmont, Balranald, Barellen, Batemans Bay, Batlow, Bega, Boree Creek, Coolamon, Cooma, Cootamundra, Dareton, Ganmain, Goulburn, Griffith, Gundagai, Harden, Henty, Junee, Kooringal, Leeton, Mt Austin, Narrandera, Pleasant Hills, Tumbarumba, Tumut, Temora, Ulladulla, Ungarie, Young, Wagga Wagga, Wentworth, West Wyalong.

New South Wales
Metro locations

Blacktown, Harris Park, Macquarie Park, Mt Druitt, Northern Beaches, Parramatta, Penrith, Quakers Hill, Sydney. 

Regional/Remote locations

Bathurst, Central CoastCowra, Forbes, Gosford, Katoomba, Lithgow, Moss Vale, Newcastle, Orange, Toronto, Wollongong. 

Northern Territory
Metro locations

Darwin, Alice Springs. 

Regional/Remote locations

Katherine, Tenant Creek, and home visits to these.  

Metro locations

Chermside, 8 Mile Plains, Logan, Morayfield, Mt Gravatt, Spring Hill, Strathpine. 

Regional/Remote locations 

Bowen, Bundaberg, Cairns, Gladstone, Gold Coast, Ipswich, Longreach, Mackay, Maryborough, Mt Morgan, Rockhampton, Sunshine Coast, Thursday Island, Toowoomba, Townsville. 

Metro locations

Hobart, Launceston, Devonport. 

Regional/Remote locations 

Burnie, Huonville, Oatlands, Dover, Circular Head, Bridgewater, Cape Barren Island. 

Metro locations

Berwick, Boronia, Cranbourne, Cranbourne North, Greensborough, Kew, Melbourne, Richmond, Sunshine. 

Regional/Remote locations 

Bairnsdale, Ballarat, Sale, Shepparton, Traralgon, Wonthaggi. 

Western Australia
Metro locations

Fremantle, Belmont, Gosnells, Joondalup, Kwinana, Midland, West Leederville. 

Regional/Remote locations 

Albany, Bunbury, Busselton, Mandurah, South Hedland, Margaret River, Northam, Tambellup, Katanning. 




Visit theIntercountry Adoption Australia website.

Funding Acknowledgement

The Intercountry Adoptee and Family Support Service (ICAFSS) is funded by the Australian Government, managed by Department of Social Services, and is delivered by Relationships Australia.

Relationships Australia in South Australia is the lead organisation.

Service Enquiry

Use this form to enquire about our services.