Relationship Support Services Staying Safe COVID-19 Resources Coping COVID-19
Relationships Australia SA – supporting you through change
COVID-19 has made life complex and uncertain for everyone. How we work, move about the country, manage restrictions, and care for our loved ones are all disrupted.
We encourage you to seek relationship help early, even if it is a check-in about what is going on for you.
Relationships Australia SA is here to support you. We can assist you to:
- strengthen personal wellbeing
- build robust parenting
- have healthy and safe relationships
- stay connected with communities.
We know that relationships and parenting are challenging at the best of times. Living with COVID-19 may be taking an extra toll on our well-being and relationships.
Most services are free, or talk with us about fee reductions or waivers.
How to make an appointment:
- Contact your nearest office
- Call us on 1300 364 277
- Fill in our web form here
Stay up to date and get useful information and resources via social media
For immediate support, please contact:
- SA COVID-19 Mental Health Support Line on 1800 632 753
- Lifeline on 13 11 14
- Suicide Line on 1300 651 251
- MensLine Australia on 1300 78 99 78
- National Sexual Assault, Domestic Family Violence Counselling Service on 1800 737 732
- Kids Helpline on 1800 55 1800
- In an emergency, call 000
Service Delivery During Lockdown
Our appointments are now being provided by telehealth, and courses are being held online. However, there are some mandated services that still require face-to-face contact. Where this is the case, we are putting in precautions to ensure that everyone is safe.
When we have face-to-face contact, we include the COVID-19 Drill as part of our normal practice.
The COVID-19 Drill in five easy steps:
- Confirmation you or your family do not have cold, flu or fever symptoms and that you have not travelled outside of South Australia in the last 14 days
- Wearing a mask to, during and from appointments
- Cleaning hands immediately before the appointment (with an alcohol sanitiser or soap and water)
- Coughing or sneezing into the elbow or tissue during the appointment
- Social distancing by maintaining a distance of 1.5 metres.
To help reduce the spread of COVID-19 we are participating in a shared responsibility by:
- Staff working from home, aside from essential skeleton staff
- Using social distancing by maintaining a distance of 1.5 metres when in the company of colleagues and clients
- Wearing a mask when required to leave the house or office
- Doing our bit to limit the spread of germs when coughing and sneezing
- Washing hands regularly
- Regularly cleaning surfaces including phones, keyboards and desktops
- Staying at home when staff have a cold and flu symptoms
- Self-isolating if staff have been exposed to someone with COVID-19 or have returned from overseas or interstate in the last 14 days
- Adapting service provision strategies in accordance with current public health advice.
Useful COVID-19 Resources
Coping with COVID-19 is a collection of resources that cover ways to sustain our community, families and ourselves in this time of change.
Relationships Australia SA | Specialised service numbers
- ASKPEACE – support for the multicultural community | 8245 8100 | askpeace@rasa.org.au
- Child Sexual Abuse Counselling | 1800 408 408
- Counselling and Support for People Affected by the Disability Royal Commission | 1800 577 571
- Find & Connect Support Services | 1800 16 11 09
- Gambling Help Services | 1800 934 196 | 8216 5246 | gamblinghelp@rasa.org.au
- Intercountry Adoptee and Family Support Services | 1800 422 377
- Post Care Support Services | 1800 188 118
- rebuild – Counselling for Victims of Crime | 1800 310 310
- Redress Support Services | 1800 998 187
- The Australian Institute of Social Relations – training & education | 8245 8100
South Australian Government Resources
For the latest South Australian information visit: www.sa.gov.au/covid-19
For health information for South Australians visit: www.sahealth.sa.gov.au/COVID2019
SA COVID-19 Information Line – 1800 253 787 offers local information and advice on general COVID-19 information for South Australians 8.00 am to 8.00 pm, 7 days per week.
SA COVID-19 Mental Health Support Line – 1800 632 753, provides mental health support for people struggling with the impacts of COVID-19. It is available for people to maintain their mental health and wellbeing.
Communicable Disease Branch line – 1300 232 272 provides information on immunisations and from medical officers.
COVID-19 Relief Call Centre – 1300 705 336 provides information and assistance with such things personal hardship support, accommodation support for people unable to achieve self-quarantining and accommodation for emergency services personnel that are required to quarantine but unable to do so at home. People can also email housingrelief@sa.gov.au
Accessibility
If you are deaf, hard of hearing, or have a speech or communication impairment, contact National Relay Service on 1800 555 677.
If you require translating or interpreting services, call 131 450.
Health
Coronavirus (COVID-19) Symptom Checker to find out if you need to seek medical help and get information.
Translated Resources
Do you want info on how to manage chronic conditions while also following safe practices to avoid -contracting COVID-19? Fact sheets in easy-to-understand English and translated into Arabic, Chinese, Chinese (Standard and Simplified), Greek, Italian and Vietnamese are available here.
Coronavirus news and information available in 63 languages, visit SBS.
Victorian Government Health and Human Services website
If you require translating or interpreting services, call 131 450
Financial assistance available
Australian banks have hardship teams ready to help. Find out more about the type of assistance available on the Australian Banking Association webpage.
The National Debt Helpline can help you get back on track with free financial counselling on 1800 007 007. The Helpline is available from 9.30 am to 4.30 pm, Monday to Friday. Find out more at https://ndh.org.au/
National Resources
For the latest Australian Government news, updates and advice from government agencies across the country visit: www.australia.gov.au
National Coronavirus Helpline
Call 1800 020 080 if you are seeking information on coronavirus. The line operates 24 hours a day, seven days a week.
Media
Coronacast – ABC Radio
Coronacast is a podcast that helps to answer your questions about coronavirus. They break down the latest news and research to help you understand how the world is living through an epidemic.
Listen for free on ABC listen app, Apple Podcasts or Google Podcasts.
