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Relationship Support Services Staying Safe COVID-19 Resources Coping COVID-19

Relationships Australia South Australia – supporting you through change  

COVID-19 is making life complex and uncertain for everyone. How we work or even finding ourselves without a job, how we care for our loved ones and ourselves are all disrupted.

It has left most of us scrambling to reorganise and adjust to new ways of doing things, and we may find existing problems are more intense.

We encourage you to seek relationship help early, even if it is just a check-in about what is going on for you.

Relationships Australia South Australia is here to support you through this period of change. We can assist you to strengthen personal wellbeing, build robust parenting; have healthy and safe relationships, and stay connected with communities during these stressful times.

We know that relationships and parenting are challenging at the best of time, so it is to be expected that living under the COVID-19 lockdown is taking a toll on our wellbeing and relationships.

Most services are free, or talk with us about fee reductions or waivers.

How to make an appointment:

Stay up to date and get useful information and resources via social media

  

For immediate support, please contact:


Service Delivery During Lockdown

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Our appointments are now being provided by telehealth, and courses are being held online.  However, there are some mandated services that still require face-to-face contact. Where this is the case, we are putting in precautions to ensure that everyone is safe.

When we have face-to-face contact, we include the COVID-19 Drill as part of our normal practice.

The COVID-19 Drill in five easy steps:  

  • Confirmation you or your family do not have cold, flu or fever symptoms and that you have not travelled outside of South Australia in the last 14 days 
  • Wearing a mask to, during and from appointments 
  • Cleaning hands immediately before the appointment (with an alcohol sanitiser or soap and water) 
  • Coughing or sneezing into the elbow or tissue during the appointment 
  • Social distancing by maintaining a distance of 1.5 metres. 

  

To help reduce the spread of COVID-19 we are participating in a shared responsibility by: 

  • Staff working from home, aside from essential skeleton staff 
  • Using social distancing by maintaining a distance of 1.5 metres when in the company of colleagues and clients 
  • Wearing a mask when required to leave the house or office 
  • Doing our bit to limit the spread of germs when coughing and sneezing 
  • Washing hands regularly 
  • Regularly cleaning surfaces including phones, keyboards and desktops 
  • Staying at home when staff have a cold and flu symptoms 
  • Self-isolating if staff have been exposed to someone with COVID-19 or have returned from overseas or interstate in the last 14 days 
  • Adapting service provision strategies in accordance with current public health advice.

Useful COVID-19 Resources

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Relationships Australia South Australia specific COVID-19 supports

Coping with COVID-19 is a collection of resources that cover ways to sustain our community, families and ourselves in this time of change.

www.rasa.org.au/coping-with-covid-19

Ask PEACE is a virtual mental health service for people of culturally and linguistically diverse backgrounds living in South Australia who have been impacted by COVID-19.

www.rasa.org.au/askpeace

South Australian Government Resources

For the latest South Australian information visit: www.sa.gov.au/covid-19

For health information for South Australians visit: www.sahealth.sa.gov.au/COVID2019

SA COVID-19 Information Line – 1800 253 787 offers local information and advice on general COVID-19 information for South Australians 8.00 am to 8.00 pm, 7 days per week.

SA COVID-19 Mental Health Support Line – 1800 632 753, provides mental health support for people struggling with the impacts of COVID-19. It is available for people to maintain their mental health and wellbeing.

Communicable Disease Branch line – 1300 232 272 provides information on immunisations and from medical officers.

COVID-19 Relief Call Centre – 1300 705 336 provides information and assistance with such things personal hardship support, accommodation support for people unable to achieve self-quarantining and accommodation for emergency services personnel that are required to quarantine but unable to do so at home. People can also email housingrelief@sa.gov.au

Accessibility

If you are deaf, hard of hearing, or have a speech or communication impairment, contact National Relay Service on 1800 555 677.

If you require translating or interpreting services, call 131 450.

Health

Coronavirus (COVID-19) Symptom Checker to find out if you need to seek medical help and get information www.healthdirect.gov.au/symptom-checker/tool

Translated Resources

Do you want info on how to managing chronic conditions while also following safe practices to avoid -contracting COVID-19? Fact sheets in easy-to-understand English and translated into Arabic, Chinese, Chinese (Standard and Simplified), Greek, Italian and Vietnamese are available here.

Coronavirus news and information available in 63 languages, visit SBS.

SA Health website https://bit.ly/2QWVQtU

Victorian Government Health and Human Services website https://bit.ly/2ydeAin

Australian Government website https://bit.ly/3aBAE4Q

If you require translating or interpreting services, call 131 450

Financial Support

How to apply for the Jobseeker Payment (formerly Newstart Allowance)

If you’ve lost your job, been stood down, or suddenly find your business without customers — you might be tackling Centrelink for the first time or the first time in a long time.

Find a step-by-step guide in this ABC article HERE

Financial assistance available

Australian banks have hardship teams ready to help. Find out more the type of assistance available on the Australian Banking Association webpage.

The National Debt Helpline can help you get back on track with free financial counselling on 1800 007 007. The Helpline is available from 9.30 am to 4.30 pm, Monday to Friday. Find out more at https://ndh.org.au/

National Resources

For the latest Australian Government news, updates and advice from government agencies across the country visit: www.australia.gov.au

National Coronavirus Helpline

Call 1800 020 080 if you are seeking information on coronavirus. The line operates 24 hours a day, seven days a week.

Media

Coronacast – ABC Radio

Coronacast is a podcast that helps to answer your questions about coronavirus. They break down the latest news and research to help you understand how the world is living through an epidemic.

Listen for free on ABC listen app, Apple Podcasts or Google Podcasts.

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