Client Complaint

Relationships Australia SA is committed to the maintenance of high quality services to our clients. We value your comments and encourage client feedback.

To submit a formal client complaint, please fill out the form below, you can download and print a copy of our Client Rights, Feedback & Complaints Brochure which includes a feedback form that you can post.

Formal Complaint Process

Your complaint will be taken seriously. Written complaints will be acknowledged within five working days and you will be contacted by a manager to respond to your complaint.  If you are unsatisfied with the management of your complaint, you may contact:

  • Relationships Australia SA Board on 08 8216 5200
  • Equal Opportunity Commission on 08 8207 1977
  • Department of Social Services on 1800 634 035 or visit the complaints website here