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Client Complaint Submission Confirmation

Thank you for your feedback.

Your complaint will be taken seriously. Unless you have chosen not to be contacted, a Manager will contact you within 48 hours of receiving your complaint. The Manager will then investigate the complaint and will provide feedback to you within 5 working days. Complaints will be resolved within 30 working days, where possible.

If you are unsatisfied with the management of your complaint, you may contact:

  • Relationships Australia (SA) Board on 08 8216 5200
  • Ombudsman SA on 08 8226 8699
  • Equal Opportunity Commission on 08 8207 1977

For more information about your rights as a client of Relationships Australia (SA), please see the Client Service Rights Brochure.